We dispatch shipments Worldwide.

Free Shipping on orders over €100.(only for Ordinary Postal International Parcels shipping method. Not Available for EMS)

We are located in Lviv, Ukraine, Eastern Europe, so all orders will be shipped from there.


We support following shipping methods:

• Shipping methods and their costs will be automatically defined in the checkout process according to your shipping address.
• Time of delivery: from 5 to 7 working days;

• The most economical way to send your order.
• Cost will be automatically calculated in the checkout process according to your shipping address. Free on orders over €100.
• Time of delivery: from 8 to 14 working days depending on destination.

To get to know how much will be shipping cost you need to go to your shopping cart and fill in your destination country and other information in "ESTIMATE SHIPPING COST" box and press "Get a Quote" button. You'll get all available carrier methods for your country and their shipping cost according to content of your shopping cart. Take into consideration that this will show only shipping cost excluding all custom taxes and fees which you may pay or not while receiving your package. It depends on different factors mainly on package declared value (read more about custom taxes below on this page). In 99,9% cases you will not pay any additional fees and taxes, because we declare packages in the way they can pass customs free and without any problems.

To track orders shipped by Postal Service and EMS you need to get your mailing code. It will be sent to your email after parcel was dispatched. You can also get your mail code by logging to your account. To do this, go to "My orders" on your account page, choose the order you want to track and click "Track your order". Then you can track it by entering provided mailing code into page also provided there by tracking URL address.

Here you have direct links to pages to track your shipments:

• EMS (Express Mail Service) - tracking
  • also tracking pages of EMS in different countries.
• Ordinary Postal Shipments - tracking

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from our store, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

In spite of all these customs procedures in 99.9% cases except shipping cost you will not pay any additional taxes and fees because small parcels with small declared values are not subjected to import duties and taxes. If your order total amount is not so big - we will reduce declared value of your parcel to the applicable level and you will not pay any additional taxes and duties.

We aim to offer a high quality service and take care over the packing and delivery of your goods. If for whatever reason you wish to return goods or seek a refund please follow these guidelines.

Please contact us with 48 hours if the any of the goods you receive are faulty, damaged, or not to your satisfaction. If you then wish to return good please send them within 14 days of receipt.

Goods must be returned unused, unwashed and with no marks, scent or damage and with all original tags still attached, in a saleable condition with the original packaging intact. Also you should fill out the Return Order form (sent with all orders), include the reason for return, and attach the original order receipt. Without the original package, the original receipt, the Return Order Form completed and above conditions met we regret that we cannot accept your return.

Can I return goods because I do not like them or have changed my mind?
Yes you can. If you are returning something because you do not like it or have changed your mind about it then you'll need to pay the postage costs. We will refund your postage in full on any goods which are damaged or faulty. If we are sending replacement items to you they will be sent free of postage and packing cost.

What do I do if the item is faulty or damaged when it's delivered?
In the unlikely event that your order arrives damaged, please contact us within 48 hours. You can then return the item to us with an explanatory covering letter and we will refund to your original method of payment or replace the goods, whichever you prefer.

What do I do if an item fails once it has been used?
We feel confident that our products will function as they were intended to, but if you feel that an item has failed prematurely, please advise us and we will do our best to resolve the problem.

How do I send goods back?
Our return address is mentioned in the Return Order form sent with each order or you can contact us and request return address. All return items should be shipped using delivery confirmation in case of product loss in the mail. This is proof of carrier in the unlikely event that your parcel does not arrive with us. We cannot be held responsible for goods lost in transit to us.

When can I expect a refund?
Once agreed we will make a refund to your original method of payment (or other agreed) and we will endeavor to do so within 14 days of the return of the goods, or within 14 days of our agreement to refund your purchase.

You can pay for your order in one of the following methods:

• Checkout with your PayPal account.
• Online Payment method.
• This type of payments performed by PayPal Standard. It's mean that in the checkout process you will be directed to secure PayPal page where you can login into your PayPal account and perform instant payment for your order online.
• You'll get all PayPal security during checkout with your PayPal.

• We accept VISA, MasterCard, American Express. In your country list of acceptable card types can be different because this method performs through PayPal. Acceptable card types for your country you can check in PayPal website.
• Online Payment method.
• This type of payments performed by PayPal Standard. It's mean that in the checkout process you will be directed to secure PayPal page where you can pay online with your card, providing your payment information.
• You'll get all PayPal security during checkout with your card.